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Frequently Asked Questions
HeroGo is an online streaming platform that provides users with access to a wide variety of content, including TV shows and movies. The platform offers both free and premium subscription plans. To see the available subscription options, check out the Pricing Plans here.
HeroGo is an online streaming platform that provides users with access to a wide variety of content, including TV shows and movies. The platform offers both free and premium subscription plans. To see the available subscription options, check out the Pricing Plans here.
Yes, HeroGo offers the CatchUP feature for certain content, allowing users to enjoy their favorite past episodes. Please note that the availability of this feature may vary depending on the content and licensing agreements. The 72-hour catch-up feature allows users to watch content that has aired within the past 72 hours. This feature is included in all HeroGo subscription packages and provides a convenient way to catch up on shows and events you might have missed.
Yes, HeroGo offers the CatchUP feature for certain content, allowing users to enjoy their favorite past episodes. Please note that the availability of this feature may vary depending on the content and licensing agreements. The 72-hour catch-up feature allows users to watch content that has aired within the past 72 hours. This feature is included in all HeroGo subscription packages and provides a convenient way to catch up on shows and events you might have missed.
At HeroGoTV, our goal is to provide a seamless and hassle-free viewing experience. Should you need to make any changes to or cancel your subscription, we have made the process simple and straightforward on our website. Follow these steps for easy navigation:
- Access our official website at HeroGoTV.com.
- On the top right corner, next to the ‘Sign In’ button, you’ll find the ‘My Account’ option.
- Enter your registered email address to receive a secure One Time Password (OTP).
- Use OTP to log into your account safely.
- Once logged in, visit the ‘Subscription’ section to modify or cancel your subscription as per your preferences.
Additionally, we are delighted to introduce our Freemium Package. This offering gives you limitless access to an eclectic mix of shows, movies, and fast-paced channels, all without any costs or constraints. Currently, this package includes 11 fast channels and over 1000 hours of Video On Demand (VOD) content at zero extra charge. If you’re interested in continuing to enjoy free channels and content, this package could be an excellent choice. Consider upgrading to access our premium content.
If you want to cancel your subscription, we have made the process simple and straightforward on our website. Follow these steps for easy navigation:
- Access our official website at HeroGoTV.com.
- On the top right corner, next to the ‘Sign In’ button, you’ll find the ‘My Account’ option.
- Enter your registered email address to receive a secure One Time Password (OTP).
- Use OTP to log into your account safely.
- Once logged in, visit the ‘Subscription’ section to modify or cancel your subscription as per your preferences.
HeroGo offers content in various video qualities, ranging from SD to HD and 4K UHD, depending on the availability of the content and your internet connection speed. To enjoy the best viewing experience, we recommend having a stable and high-speed internet connection.
HeroGo offers four subscription packages to cater to a variety of user needs: FREEMIUM, CORE, ELITE, and ULTIMATE. Each package provides a different number of channels, features, and pricing to suit your preferences and budget.
The ELITE package, priced at $54.99/month, includes 218 channels, live and on-demand content, a 72-hour catch-up feature, and the ability to watch content on up to 3 devices simultaneously.
Yes, HeroGo is available on a variety of devices, including smartphones, tablets, smart TVs, and streaming devices. You can watch HeroGo content simultaneously on up to 3 devices, depending on your subscription plan.
Yes, HeroGo is available on a variety of devices, including smartphones, tablets, smart TVs, and streaming devices. You can watch HeroGo content simultaneously on up to 3 devices, depending on your subscription plan.
To sign up for HeroGo Premium, visit our Subscription page to select your upgrade package.
To sign up for HeroGo Premium, visit our Subscription page to select your upgrade package.
HeroGo is currently available in select countries. We are continually working on expanding our services to new regions.
HeroGo is currently available in select countries. We are continually working on expanding our services to new regions.
The FREEMIUM package is a free offering that includes 20+ FAST Channels, live and on-demand content, and a 72-hour catch-up feature. Users can watch content on up to 3 devices simultaneously.
The ULTIMATE package, priced at $129.99/month, includes 339 channels, live and on-demand content, a 72-hour catch-up feature, and the ability to watch content on up to 3 devices simultaneously.
You can watch HeroGo TV on your computer, iPhone, iPad, Android phone and tablet, Roku, Apple TV, Xbox, Chromecast and Amazon Fire TV.
HeroGo is currently available in multiple countries and regions around the world. However, the availability of specific content may vary depending on regional licensing agreements and restrictions. To see the content available in your region, simply log in to your HeroGo account or visit our website for more information.
HeroGo offers a freemium model, which allows users to access a wide range of content for free with embedded advertising. Users can also subscribe to premium channels like HBO, Disney, and others for an additional fee.
HeroGo offers a freemium model, where users can access a selection of content for free, supported by ads. We also provide different premium subscription plans, which offer ad-free viewing and additional content. Pricing for premium channels, such as HBO and Disney, will vary depending on the package selected.
The CORE package, priced at $12.99/month, includes 100+ channels, live and on-demand content, a 72-hour catch-up feature, and the ability to watch content on up to 3 devices simultaneously.
